Over the past 50 years, Keystone Wood Specialties grew from a small cabinetmaking shop to a larger wood components manufacturer serving customers across the United States.
While our size and the scope of our products have changed, our belief in building lasting relationships with our customers remains the same. When you call Keystone, you will always speak to a “live” Customer Service professional who can guide you through the ordering process and handle any question you may have. We want to talk with you and do our part to make your project a success. It’s what we’ve always done and will continue to do.
Call us anytime at 717-299-6288.
How Keystone Does Customer Service
- Every New Customer has a Dedicated Customer Service Associate to walk you through your first order
- Creates your customer account.
- Explains the wood components ordering process from quoting, to approvals, to the order entering production, to a completed job and shipping/delivery options.
- Follows up with you after the job is finished to gain feedback on the process and the quality of the cabinet components you received.
- When you call Keystone Wood Specialties you will ALWAYS speak with a “live” Customer Service Associate who can:
- Help you get a quote, place an order or update an order for cabinet doors, drawer boxes, face frames, mouldings or any of our other wood components.
- Offer best practices and helpful suggestions for ordering Keystone Wood Specialties products.
- Provides order status updates.
- Answer any questions you might have along the way.
- We provide several Different Options for Placing Orders (always at no cost)
- Call our Customer Service team at 717-299-6288.
- Email our Customer Service Team at info@keystonewood.com.
- Download a fillable PDF order form from our website and email that to Customer Service at info@keystonewood.com
- Enter your quote or order online and receive Instant Pricing sent to your email in under 30 seconds.
- Use KCD Software to generate door, drawer, and component order forms – Keystone Wood Specialties’ cabinet door library is available in KCD Software.
- Every Order is reviewed by a Customer Service Associate
- No matter how your order comes into Keystone Wood Specialties, every order is reviewed by two different Customer Service Associates before going into production to help catch potential errors.