Customer Service Representative

Customer Service Representative

Do you have experience in the cabinetry or cabinet components industry?  Then we have a career for you!

Keystone Wood Specialties is a wholesale manufacturer of wood components for the custom cabinet, furniture and remodeling industries. At Keystone, our Customer Service Representatives serve as the primary point of contact with our customers delivering the highest level of service and support throughout the entire production process.

Responsibilties

This position is a good fit for someone who wants a challenging career with ongoing learning opportunities and enjoys helping customers succeed by using critical thinking and problem solving skills. You will work alongside our other Customer Service Representatives to gain the extensive knowledge needed to be able to answer questions about our products, prepare detailed quotes and take complex orders from customers for items like cabinet doors, drawer boxes, etc. and enter those into our order entry system.

Candidate would also be a backup to individual who is completing order entry administration.

Qualified candidates would be self-motivated and highly organized with the ability to multi-task and adapt to a quickly changing environment. Strong telephone, computer and math skills are required.

Previous experience in the wood industry is a plus.

This is a full-time position. Hours are Monday-Friday 8:30 AM-5 PM.

Benefits

Paid vacation and holidays, a generous health benefits package, 401 (k) plan, Paid time off for your birthday, good attendance bonuses, employee sponsored events such as picnics and appreciation lunches and a clean, safe work environment make this position a great way to build your career and find enjoyment in our work.

Keystone Wood Specialties is a wholesale manufacturer of wood components serving the custom cabinet making, furniture, and remodeling industries since 1972. As a family-owned company, we focus on providing a safe and supportive environment where our employees can build a rewarding career doing work they enjoy. Our manufacturing facility is clean and spacious. Equal Opportunity Employer.

Keystone Employment Application

We are an equal opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview should notify a representative of the organization.

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